Introduction
Granted is transforming how people manage medical bills, addressing a system that is often confusing, error-prone, and financially burdensome.
Role
Product Design Lead
Scope
Led the design effort, integrating brand identity, defining app visuals, and building a scalable design system.
Contributions
$16.3M Seed Round
App Design
System Creation
A simplified experience designed to consolidate all healthcare needs in one place.
Designed with clarity at its core, the experience empowers users to effortlessly review, prioritise, and resolve their healthcare concerns with confidence and ease.
Designed with empathy and user needs in mind.
The Case Assistant provides step-by-step solutions for billing errors, insurance denials, and more. By combining dynamic workflows with real-time progress updates, it turns complex processes into manageable, actionable steps.
Delight in every interaction.
Despite the inherent complexity of the tasks, the design prioritised a light and approachable experience. Friendly microcopy, clear visual cues, and progressive disclosure kept users engaged without feeling weighed down by the process.
Healthcare simplified for families.
Managing healthcare for a family can be overwhelming. By simplifying how users link multiple insurance providers and add family members, we created an experience that makes organising and managing the entire family’s healthcare effortless and intuitive.
